Q&A (English)

Customs (UK)

• Guide for Brexit implications

Payment

• What are my payment options?

VAT

• What do I do if am not supposed to pay VAT?
• Do prices include VAT?

Showroom & Appointments

• Can I place my order and collect directly at the showroom?
• How can I prepare my showroom appointment?
• Do you have the same fabrics and leathers on display in your showroom?
• How can I book an appointment?
• Where is your showroom located ?
• Do we have "self-service" sessions?

Products

• How do leather bundles work ?
• How to choose the condition of your leather
• What is the average size of a hide ?
• Can I get samples before ordering?
• How are our fabrics and leathers packed?
• Is there a minimum quantity to order?

See all 9 articles

Invoice

• Where can I find my invoice?

Shipping

• Delivery of your order
• How are shipping fees calculated?
• Where do we ship?

Order

• Who is eligible to order from Nona Source?
• How can I place an order?
• Is there a minimum quantity to order?

Account

• How do I create an account?
• How do I change my password?